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  • When will I receive my order?
    It usually takes 3-7 days to process an order, after which it will be shipped. The delivery time depends on your location and is estimated as follows:● Europe: 6 - 8 business days● United States: 3 - 4 business days● Australia: 2 - 14 business days● Japan: 4 - 8 business days● International: 10 - 20 business days
  • Where will my order be shipped from?
    We work with an on-demand company that fulfills orders with facilities around the world. Depending on where you are, orders will be processed and shipped from the facility that can do it most efficiently.
  • Will I be charged customs fees for my order?
    Additional duties and taxes may apply to international orders. This fee is beyond our control and is determined by the local customs office. Customs regulations vary from country to country. Therefore, please inquire directly at the local customs office whether they charge duties and taxes on your purchases.
  • My order should have been here by now, but I still don't have it. What should I do?
    Before you contact us, please help us as follows: ● Check the shipping confirmation email for errors in the shipping address.● Ask the local post office if the package is there.● Check with your neighbors if the courier delivered the package to them. If the delivery address was correct and the package was not delivered to the post office or your neighbor, contact us at with your order number. If you've found an error in your shipping address, we can send you a replacement order, but shipping will be at your own expense.
  • What is your return policy?
    We work with a print-on-demand provider who only produces the items when they are ordered. To avoid overproduction, I ask you to think about the environment and not to order unnecessary products. If something is wrong with your order, you can return it within 14 days. Please let us know if there is anything wrong with your order or if you are unsatisfied by contacting us at You can find more information about your right of withdrawal and return guidelines in our terms and conditions.
  • Do you offer refunds?
    Refunds will only be offered to customers who receive incorrect or damaged items. If any of these apply, contact our customer support at with photos of the incorrect/damaged items and we will take care of it.
  • Can I exchange an item for a different size/color?
    Since we work with a print-on-demand provider who only produces the items when they are ordered, we do not currently offer exchanges. To avoid unnecessary production of items, check our size charts to check which size fits. We have one for each item in our store in the product description. While it's rare, it's possible that an item you ordered was mislabeled. If this is the case, please let us know at within a week of receiving your order. Include the order number and photos of the mislabeled item. We'll send you a new one or refund you the purchase price!
  • How are the products created?
    We work with a print-on-demand dropshipper. These have locations all over the world. Depending on where you are, orders will be processed and shipped from the facility that can do it most efficiently.The raw materials for the European market come from Latvia. "OBA-free" is printed on structured, colour-fast linen, without the use of optical brighteners. Printing with EPSON SC80610/80600 ink creates a semi-matt gloss effect that reflects little light and doesn't fade as quickly. At the end, the lines are stretched by hand on the solid wood frame.
  • How can I track my order?
    You will receive a tracking link via email when your order ships. If you have any questions about shipment tracking or your shipment, send us an email to
  • I received a wrong/damaged product, what should I do?
    We are very sorry if the product you ordered arrived damaged. To help us fix this quickly, please email us within one week to with photos of the damaged product, the order number and any other details you have about your order. We will propose a solution to you as soon as possible.
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